This Shipping and Delivery Policy (“Policy”) outlines the terms and conditions for the delivery of services provided by Provensoft Technology OPC Pvt Ltd (“we”, “us”, or “our”). By engaging our services, you agree to be bound by this Policy.

1. Service Delivery

• Our services, including website development, software solutions, and digital marketing, are delivered electronically or through remote collaboration platforms.
• The delivery of services will be initiated upon agreement between Provensoft Technology OPC Pvt Ltd and the client regarding project scope, timeline, and terms of engagement.

2. Service Timeline

• The timeline for service delivery will be determined based on the complexity of the project, scope of work, and client requirements.
• We strive to complete projects within the agreed-upon timeline and will provide regular updates on the progress of the work.

3. Communication and Collaboration

• We encourage open communication and collaboration throughout the project lifecycle. Clients will have access to project management tools, communication channels, and regular meetings to discuss project milestones and requirements.

4. Delivery Method

• Completed deliverables, such as website designs, software applications, and digital assets, will be delivered electronically through secure channels agreed upon by both parties.
• Any supplementary materials, documentation, or instructions will be provided along with the deliverables to ensure smooth implementation and usage.

5. Revisions and Amendments

• We understand that clients may require revisions or amendments to the delivered work to meet their expectations or changing requirements.
• Revisions and amendments will be accommodated within the scope of the project agreement, and any additional work requested beyond the agreed scope may be subject to additional fees or terms.

6. Client Satisfaction

• Client satisfaction is our priority, and we are committed to delivering high-quality services that meet or exceed client expectations.
• We welcome feedback and constructive criticism throughout the project lifecycle to ensure that the final deliverables align with the client’s vision and objectives.

7. Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

• Email: info@provensoft.in
• Phone: +91 8280531067