Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Provensoft Technology OPC Pvt Ltd (“we”, “us”, or “our”). By accessing or using our website and services (“Services”), you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Services.

1. Use of Services

  • You must be at least 18 years old to use our Services. By using our Services, you represent that you are at least 18 years old.
  • You agree to use our Services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.

2. User Accounts

  • You may be required to create an account to access certain features of our Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You agree to provide accurate, current, and complete information when creating your account and to update your information promptly if it changes.
  • We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Services if you provide false or misleading information, violate these Terms, or engage in any prohibited conduct.

3. Intellectual Property

  • All content, trademarks, logos, and intellectual property displayed on our website are owned by Provensoft Technology OPC Pvt Ltd or its licensors and are protected by copyright and other intellectual property laws.
  • You may not use, reproduce, distribute, or modify any content from our website or Services without our prior written consent.

4. Limitation of Liability

  • In no event shall Provensoft Technology OPC Pvt Ltd, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services.
  • We shall not be liable for any damages or losses resulting from any interruption, suspension, or termination of our Services.

5. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Maharashtra, without regard to its conflict of law principles.
  • Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai.

6. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on our website.
  • Your continued use of our Services after the posting of revised Terms constitutes your acceptance of the changes.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Account and System Information
Certain account and system information may be sent to Provensoft Technology OPC Pvt Ltd’s representatives. Support calls and chats may be recorded to improve support quality, training, address technical issues, and enhance our products and services, subject to our privacy policy and Terms of Service.

Documents for Registration
If you provide any documents for registration purposes on any portals, such as online payment gateways or any purposes fully authorized by the client, you are solely responsible for their accuracy and authorization. We will also remove these documents once the work is completed to prevent any misuse.

Resources Usage
We may use various internet resources, such as source code, templates, themes, plugins, or other components to achieve the project goals. If any difficulties arise, we will inform you promptly.

Final Deal Basis
All details will adhere to those mentioned in the first initial or before we started project. The terms apply exclusively to the specified work. Any changes will be communicated during the project. Additional work will incur charges according to each new feature or requirement or approval.

Outsourcing of Work
We may outsource certain tasks to achieve better performance and work quality. Rest assured, this is done to meet our high standards and deliver the best results.

Control and Access
We will retain control over the project and related accesses until finalization to ensure the avoidance of mistakes or fraud. Once the work is finalized, full access will be provided to you along with necessary training or instructional videos.

Readymade or Sample-Based Work
For readymade or sample-based work, we will retain access to the site or domain until the work is fully completed. After completion, full administrative access will be handed over to you. If the chosen sample becomes non-executable, we will assist you with an alternative solution.

Communication Protocol
During the project, we will communicate only with the designated buyer and seller. If communication with any third party is necessary, prior approval from us is required to protect confidential information.

Work Delays
Delays may occur if you fail to deliver requested stuff on time, but we will strive to complete the project as soon as possible. Similarly, if our employees face issues that cause delays, we will inform you promptly.

Technical Glitches or Issues
In case of future technical glitches or issues, we will be available to assist you. We may also suggest alternative solutions as needed.

WordPress/WooCommerce Usage
We primarily use “WordPress” and “WooCommerce” for their excellence and affordability in minimizing development time effectively.

Mobile App Development
Our mobile applications will typically be source code, template, web-view Android applications linked directly to the website. We can publish these on the Google Play Store using either your console account or ours, free of charge. Note that we are not responsible for updates or removals by Google Play Console.

Quotation Variability
The quotes provided are estimated amounts and may increase or decrease based on project specifics.

Policy Updates
The Provensoft Technology OPC Pvt Ltd team is fully authorized to change the terms and conditions or privacy policy at any time to enhance your experience with us.

Client Misbehavior
Any misbehavior from the client towards our employees or owners via calls, messages, or email will result in the discontinuation of the work, with the client held responsible.

Performance Enhancements
To enhance performance and work quality, we may change our hosting, cPanel, or server in the future.

Reminding Workflows
You may remind us of project correction details via WhatsApp or any agreed-upon method, and we will respond within 24 hours.

Working Days and Hours
Work will be conducted from Monday to Friday, between 9 AM and 8 PM if not any public holiday.

Delays Due to Updates
Work may be delayed due to updates on any platform related to the website, application, or digital marketing. You will be informed of such delays during working hours.

Terms and Conditions Changes
We reserve the right to change terms and conditions at any time. These conditions are subject to change and are not permanent.

Offer Validity
This offer is not valid indefinitely and may be withdrawn for any specific client at any time.

Payment Issues
If you are unable to make full payment on time, we will determine the next steps for the project accordingly.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Thank you for your attention to these Terms and Conditions.


Provensoft Technology (OPC) Pvt. Ltd.