Privacy Policy
This Privacy Policy describes how Provensoft Technology OPC Pvt Ltd (“we”, “us”, or “our”) collects, uses, and protects the information you provide when you use our website and services (“Services”). By using our Services, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
We may collect several types of information from users of our website and services, including:
- Personal Information: When you use our Services, we may collect personal information such as your name, email address, phone number, mailing address, and payment details. This information is necessary to provide the requested Services and to communicate with you.
- Usage Data: We may also collect information about how you access and use our website and Services. This may include your IP address, browser type, device identifiers, pages visited, and other diagnostic data. We use this information to analyze trends, administer the website, and improve user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your activities on our website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain our Services.
- To process payments and fulfill orders.
- To communicate with you regarding your account, transactions, and customer support inquiries.
- To personalize your experience and improve our Services.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our policies.
3. Information Sharing and Disclosure
We may share your information with third-party service providers who assist us in providing the Services, such as payment processors, shipping companies, and customer support platforms. These service providers are authorized to use your information only as necessary to perform their functions and are required to maintain the confidentiality of your data.
We may also disclose your information in response to legal requests, to protect our rights or property, or to prevent harm to others.
4. Data Security
We are committed to protecting the security of your information and employ industry-standard security measures to safeguard against unauthorized access, disclosure, alteration, or destruction of data.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the instructions provided in such communications.
6. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@provensoft.in
- Phone: +91 8280531067
Thank you for your attention to this matter.